How can we help?
Get help with Review IQ, review analysis, dispute guidance, subscriptions, Case Boost, and account questions.
Review Analysis
Review IQ helps identify possible policy issues in negative reviews and recommends whether to investigate, dispute, respond, or leave the review alone.
Dispute Cases
Build organized dispute cases with review details, supporting evidence, policy reasoning, and a clear case draft.
Case Boost
Case Boost provides advanced guidance for one review case, including deeper analysis, evidence recommendations, and premium case-building assistance.
Review Shield
Review Shield helps monitor new negative reviews and surfaces recommended next actions so business owners can respond quickly.
Frequently Asked Questions
Does Review IQ guarantee a review will be removed?
No. Review IQ provides analysis, evidence guidance, and dispute assistance. Final removal decisions are made by the platform hosting the review.
What kinds of reviews may be removable?
Reviews may warrant investigation when they involve issues such as fake engagement, conflicts of interest, spam, harassment, impersonation, or content that is not based on a genuine firsthand experience.
What if a review is legitimate?
Review IQ may recommend responding instead of disputing. The app can help generate a professional public response designed to protect trust with future customers.
What is Case Boost?
Case Boost is a one-time premium upgrade for a single review case. It provides deeper analysis, stronger evidence guidance, and additional case-building tools.
How do I restore my subscription?
Open Review IQ, go to the subscription screen, and tap Restore Purchases. Your active App Store subscription should restore automatically after verification.
How do I cancel my subscription?
Subscriptions are managed through your Apple ID. Open the Settings app on your iPhone, tap your name, choose Subscriptions, then select Review IQ.
Still need help?
Contact Review IQ support and include a brief description of the issue you’re experiencing. We’ll help you get pointed in the right direction.
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